All ADOTEC Gear products are shipped from our facility in Woodstock, Ontario, Canada. We use Canada Post for shipping. Estimated delivery dates may be seen during the checkout process and are directly provided by Canada Post. Please note, the estimated delivery dates are just that, estimates. Orders will be processed and shipped as soon as possible.
When your order is shipped, you will receive a confirmation email with the tracking information. Adotec Gear IS NOT RESPONSIBLE for packages that are lost or stolen after the tracking shows that they are delivered.
For USA and other international destinations: Packages will be handed over by Canada Post to USPS (USA), or your country’s local postal service for delivery in your country. If your country’s postal service offers tracking, use the same tracking number provided by Canada Post to track the package once it crosses the border.
NOTE: Your country, state, province, region, etc may collect duties and/or taxes based on the value of the package in accordance with applicable regulations in your country/region. These duties/taxes are your responsibility and payment will be required on or before delivery. We are not responsible for any packages arrested at customs due non-payment of any such fees. In case where your country’s customs returns a package to us and charges us any fees, all such fees will be deducted from your refund.